From Abuse@nildram.net Mon Mar 24 11:43:37 2003 Return-Path: Message-ID: From: Abuse Date: Mon, 24 Mar 2003 17:43:37 -0000 Subject: Nildram abuse report acknowledgement... MIME-Version: 1.0 Content-Type: text/plain X-Mailer: Internet Mail Service (5.5.2653.19) Thank you for bringing this to our attention. We will investigate the matter and, should one of our users be found to be at fault, take appropriate action. If you are reporting antisocial network behaviour, such as suspected hacking or scanning and you have not included them already, please reply to this email with firewall logs or other such evidence. If you are reporting spam or unsolicited email and you have not included them already, please reply to this email with the full headers of the email in question. If you are reporting any other type of incident, please ensure that you have included any information that may help speed up the processing of your request. Please allow 5 working days from the date of this email for the issue to be resolved. If it is still not resolved after 5 working days, please report the incident again, indicating clearly that the incident has previously been reported. At anytime, if you would like to speak to a member of Nildram staff about this issue, please call our support team on 0870 094 6000. Regards, Nildram Abuse Team.