From notify@attens.com Thu Nov 21 07:35:54 2002
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From: ENS Notify <notify@attens.com>
Date: Thu, 21 Nov 2002 13:35:54 GMT
Subject: AT&T-ENS Notify Reponse
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** DO NOT REPLY TO THIS MESSAGE **

Thank you for contacting AT&T Enhanced Network Services.  In order to
better serve the needs of our customers and the Internet Community, we
have created new methods for you to contact us.  This will help us
provide you with a response more tailored to your specific needs.

Please re-send your original message to the appropriate email address
listed below.

Security:

If you wish to notify AT&T Enhanced Network Services of a security
incident, please direct your email to "NOC@ATTENS.COM".  Please
provide as much detail as possible such as log entries (including
timestamps and source and destination IP's) as well as your contact
 information.

Network:

If you have observed a routing problem within the AT&T Enhanced
Network Services network, please direct your email to "NOC@ATTENS.COM".
Please provide as much detail as possible such as traceroutes
(including source and destination IP's) and the time/date that they
were taken.

Spam (UCE/AUP):

If you have a complaint regarding unsolicited email originating from
an AT&T Enhanced Network Services customer, please direct your email to
"ABUSE@ATTENS.COM".  Please send them one at a time while keeping the
subject line intact and include the entire, EXPANDED header information.

For specific instructions on how to view headers in different E-mail 
clients please go to:
http://www.wurd.com/eng/ABCs/spamfight.htm

For general information on reading E-mail headers go to:
http://www.stopspam.org/email/headers/headers.html

Thank You!

AT&T Enhanced Network Services

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[snipped original complaint]

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