Subject: Zenith VCRs "glitch" playing some prerecorded tapes. 8/95 There are tracking problems with some recent models of Zenith brand VCRs when playing some pre-recorded (rental) tapes. The particular models I worked on were VR-2410 and VR2411. The customer complained of a periodic loss of picture when playing some rental tapes (movies)... the VCR playback picture would break up repeatedly, throughout the film, and the "auto-track" indicator on the machine would flash. The VCR would play its' own recorded tapes just fine as well as most prerecorded tapes from the rental outlet. The "bad" rental tapes would play fine on any other VCR! So is it the machine or the tape? Actually, it's both! I ran some tests on one of those VCRs and sent all the information I had on the problem to Zenith several months ago. A recent service bulletin from Zenith indicates that the "bad" rental tapes were probably recorded in a VCR that had an "index search" function, which lays down a modified CTL (control track) on the tape that the Zenith, and possibly other brands (Goldstar, for one) will not play properly. It's the combination of the tapes and that particular VCR that creates the problem. Zeniths' solution is to modify the Control Track circuitry in the VCR (add a transistor and resistor) to invert the CTL pulse. Although it was written for service techs, I will quote the Zenith Bulletin verbatim: ***************************************************** SUBJECT: Unable to Auto-Track Some Rental or Pre-recorded Video Tapes Auto tracking problems with some rental or pre-recorded video tapes has occurred in 1992 "J2" and 1993 "L" Line VCRs. The symptom is a breakup of the video with audio slur that occurs every 8 to 10 seconds. Placing the VCR in the manual tracking mode by depressing the adjust key in most cases does not cure this situation. The cause of the problem is the VASS (VHS Address Search System) signal that is encoded onto the rising edge of the CTL pulse. This VASS signal is causing the servo circuit to not be able to access the CTL signal correctly. The problem can be corrected by the installation of a transistor on the foil side of the PCB between the servo IC-201 and the system IC-202. This transistor will invert the CTL pulse so that the VASS signal is on the falling edge of the CTL pulse where it will not upset the servo circuit. Install transistor (Part# 921-2134 or 921-2161) between pin 56 of servo IC-201 and pin 17 of IC-202 the system IC. Open jumper wire W2C4, since it is located under the chip, cut the foil near pin 56 of IC-201. Solder the base connection of the transistor to the pin 56 side of IC-201 and the emitter terminal to the nearest ground foil. Connect the collector to the pin 17 side of IC-202 and to a 10K ohm resistor. Connect the opposite side of the 10K ohm resistor to the +5 volt supply located at jumper W2H5. Note: This modification is not to be installed in models VRL-2210, VRL-4110 or VRL4210. Carefully install the transistor and resistor as close to the PCB as possible maintaining proper lead dress and safety. ******************************************************